Replying to emails Help Required

[ian_g]

I have set up my works email on 4 Galaxy S5690s and can happily check email on them.

However we cannot send email either on the 3G network or via wifi, we get a server error. The exception is when the wifi is on my companies LAN - which is the same as the server.

The SMTP and POP addresses are correct, we have a static IP address, and the ports are correct with no ports blocked by the router. The reason I am 100% these are correct is that we have a number of Blackberry devices which, using the same settings, work correctly.

Has anyone else had this problem or can anyone shed any light on it.

Ian

[RichH]

Your outgoing settings are wrong. BB uses their own servers so the same settings won't work on an Android device.

[ian_g]

Your outgoing settings are wrong. BB uses their own servers so the same settings won't work on an Android device.

Hi thanks for the quick repy.

The blackberries were set up manually and use our external IP address SMPT port u/name and password. Exactly the same as if I was setting the settings up on a PC or laptop.

There are no other settings that I am aware of.

[RichH]

Have you ticked secure log in and have security set to SSL ?

[ian_g]

Clients here dont use SSL.