about blank

[pauly56]

Hi there, not sure if i am in the right area, i have a note 10.1 and all of a sudden my internet app has started to go to about blank and will not close, i have had a good look round at solutions but nothing points to android devices, can anyone help, thanks

[greenman]

Try going into Settings of your browser and Clear history and cache.

[pauly56]

Thanks for the reply, yea i tried that, also went into application manager and cleared all data etc from the internet app, its a right royal pain the you know what, looked for a way to uninstall the app but i think because it comes preloaded no joy there, ah well i might just have to live with it, thanks again.

[Doomed]

If you're Rooted, you can remove the app

[RichH]

Minimise the open screens by pressing the symbol at the top right of the browser window and close everything. Then open browser again and hit menu then new window. Minimise again and close the about blank screen then close browser. Next time you open it will default to your normal home screen.

[pauly56]

Thanks for the reply's, i have done just about all (apart from rooting which i dont have the confidece to perform) except rich's which i dont really understand, thanks all again i will just have to live with th problem.

[mousy]

Hi, I am new to this forum, just joined this evening. I recently purchased a Galaxy note 2 and was searching for issues on the"about blank Page" in my browser which I must agree was very frustrating until I read your post. It made sense to me and was the most simple to try and WALLAH .... No more issue with it. In reading other people's post they were wondering if the issue was a bug in their update, not sure about that but my phone is brand new and I had this problem. I came to Samsung from 2 past Motorola phones and I am thrilled and love my phablet!! Iam one who tries a simple approach first and my gut feeling led me in the right direction, so anyone with this issue, try this. .. It worked!
Thanks again. .

[alicepattinson]

Clearing the history and cache really helps this kind of problem.

[RichH]

Clearing the history and cache really helps this kind of problem.

Actually it won't do jack for this specific problem. Please only advise if you know what you are taking about.......