Galaxy s 3.6 sound issue

[FREDZEFISHER]

Hi and please accept my apologies if this has been posted before but I cannot find any help so far having trawled through acres of internet! I have a galaxy s 3.6 yp-gs1. I can get no media sound out of the internal speaker unless i have the fm radio on! Checking the volume in settings, I get a test tone an all headings apart from media volume, and no sound plays through the speaker on any application.... until I turn the fm radio on to speaker setting. If the radio is on in the background, I get sound through the speaker when playing music or you tube vids but obviously with the radio noise in the background. If I am in you tube I can alter the volume but the volume button is labelled fm radio on the screen. Everything works as it should when the headphones are in.

Has anyone heard of this before and is there a fix ( have reset to factory settings with no success)

Many thanks

Fredzefisher

[greenman]

This is looking like a faulty headphone socket. Since you use headphones for the fm radio aerial, connecting headphones provides some sound when selecting external speaker. Does the same thing happen if you have headphones in when you take a call and select external speaker?

[FREDZEFISHER]

Hi
Thanks for the reply. I am not sure it can be the headphone socket as the unit works perfectly in headphone mode in all aspects of operation. If the radio is turned on to use the internal speaker(the speaker works) and left playing in the background, I can go to you tube and get sounds through the speaker albeit over the top of the radio sound. If I then go back to radio and switch it off or pause it and go back to you tube, the internal speaker no longer works. If I plug the headphone in now, it works perfectly

[greenman]

Yes, I appreciate the headphones socket works when headphones connected. It's when you disconnect the headphones that things appear to go wrong, and it's this disconnection that appears to me to be not working. Could simply be some debris in there that is not allowing a full disconnect when headphone jack is removed.

[RichH]

Try blowing any fluff out the socket or have a gentle poke with a tooth pick.... I'm forever having to get pocket fluff out of my headphone socket....