Video pauses randomly; camera momentarily freezes

[psychoangelo89]

Hello,

My Samsung Galaxy S2 is acting very weird lately.

Here are the symptoms I encounter:
1. Video randomly pauses - after ~20 to 30 seconds of playback, the back light turns off and immediately goes back on and resumes playback.
This is regardless where the video is stored.

2. Online videos (e.g. from youtube) randomly pauses - after ~20 to 30 seconds of playback, video is paused and streaming is also restarted.

3. Camera momentarily freezes - video display turns off and immediately goes back on as if it has recovered from an error. Same is encountered
when using the front camera.

Also, if you know the web browser 'Dolphin', it has a feature of 'Keep Screen On' that will keep the back light on even if there is no activity
on the phone. However, since my phone is acting weird lately, the backlight of my phone turns off after some time even if the 'Keep Screen On'
feature is enabled.

This gave me an impression that the problem must be somewhat related to the backlight or memory. But I am not really sure.
I tried to power off the phone, removed the battery, removed the sim, removed the SD, but the problem still persists.

This is annoying as hell because I cannot watch videos smoothly anymore and my video calls randomly stops.

Other details of my phone:
- NOT rooted
- Android version 2.3.3
- System Storage 894MB free out of 1.97GB
- USB Storage 5.66GB/ 11.5GB
- SD Card 192MB / 1.9 GB
- Ram ~400-550MB / 837MB

Can somebody provide any help or any tips in solving my problem.

Many thanks,
Daniel

[RichH]

First step would be to update the software on the phone. You will need to use Odin as Kies will not update from 2.3.3. Need more details off your phone first though to get the correct files. Type *#1234# into dialler and report back the details please.

[psychoangelo89]

Hi RichH,

Here are the details:

PDA: I9100XWKF3
PHONE: I9100XXKE7
CSC: I9100XEUKD1
BUILD INFO: THU JUN 9 18:16:44 KST 2011

[RichH]

OK, so you are open UK firmware and phone is unlocked do it makes it real easy. First use Kies to back up your files, photos, SMS etc. Then head over to www.sammobile.com and download Odin, the PIT file and the Firmware file for ICS 4.04.
Check out flash guides using Odin on Youtube and away you go. Come back if you need more help. I'll be around later this evening if you need me.

[psychoangelo89]

Thank you very much! Ill update the thread once it's done.

[psychoangelo89]

It WORKED! However, I did not update my phone using Odin. I used KIES. I just downloaded Kies software from the Samsung website and upgraded my 2.3.3 to Ice Cream Sandwich 4.0.4!
Video now works perfectly. Camera is now stable. Keep Screen On feature from Dolphin now works! No backing up were performed, no files were deleted. I love it!

Thanks RichH for the help! You're the best.

[RichH]

Well done. They must have fixed the issue in Kies which meant it wouldn't jump updates......

[fard12]

Hi Guys my first post. Have been in another forum for a while but wasn't happy there.
I have a issue that has occurred since the ICS update. My issue is that in my email screen it has become very laggy and freezes up for a few seconds. In fact the insensitivity of the screen has diminished a lot since the Hard reset.
The phone has has a hard reset and this has solved all issues with ICS on the Galaxy S2 I have had ie battery life, over heating etc. But this one is most frustrating as the phone is for work and I receive around 30 to 50 emails per day.
I look forward to your help. PS the Samsung help desk was not that helpful.

[RichH]

Welcome aboard
What version of ICS are you on 4.03 or 4.04? What did you last update from? How did you update? What are your phone details (*#1234#) ??