Kies on a Macbook Pro

[dnh]

Hi,

Hopefully someone can help. I have tried accessing my SII with my Macbook Pro. Using Bluetooth did not work, the Mac said device not supported. I then installed Kies and tried via WIFI. Devices are recognised and they report a connection - then Kies immediately reports a disconnect.

I then tried Kies via USB, the connecting symbol spins forever, no connection.

Telling the SII to act as memory stick, however works.

Any ideas how I can make Kies talk with my SII?

Thank you for any tips in advance.

Best

[Tufftoad]

Have you isntalled a 3rd Party Screen Launcher?

Also once the device is connected via USB you need to unlock the screen, not sure if it's the same via Wifi.

[dnh]

Hi, Thanks for your reply. Since I have no clue what a screen launcher is, I guess not! ;-) And yes, I did unlock it.

[Tufftoad]

The Samsung Galaxy use TouchWiz as their standard Screen Launcher (UI) but you can download apps like Go Launcher Ex which gives your homescreen a slightly different look, some also allow you to change icons for apps etc.

I'm not too sure with issues on Mac as I've never used one.

[RichH]

Just checking that you are using the Mac version of Kies?

[dnh]

Yes, I am, I downloaded the latest version yesterday morning.

[Deepmeister]

In your USB/PCSync settings on the phone, is your phone set to "Kies" or something else like "Mass Storage"?

It needs to be set to "Kies". Otherwise, the Mac will see it as something else (like a memory stick on the desktop) and ignore Kies.