ring sound and text sound

[mrcj]

When it first happened I hadn't had time to load any on to the phone so wouldnt think it was them but will uninstall the 3 i have installed.

[Tufftoad]

When it first happened I hadn't had time to load any on to the phone so wouldnt think it was them but will uninstall the 3 i have installed.

I've also had two S3 phones and haven't come across this trouble.

Have you actually chosen a ringtone for the phone? Also does this only occur when your phone is in your pocket?

[mrcj]

Yes chosen ring tone it has happened in pocket but most of the time its been while I been using the phone or just finished and before its locks as I get a text or call it will just go into silence mode. couple of times its happened as I put it on charge and I got a text.

[Tufftoad]

The only other suggestion I can make is that if you go to the dialpad and then press the menu button then settings, there is an option to make the phone ring louder when the phone is in your pocket.

[RichH]

Does the phone actually go into Silent mode, ie the symbol in notification bar changes, or does it just not make any sound but still display the sound icon?

[Jejoma]

When it first happened I hadn't had time to load any on to the phone so wouldnt think it was them but will uninstall the 3 i have installed.

Make sure you do a factory rest after this.

[joe3400]

Hi
On more than a few occasions my selected text and whats app message alert tones have reverted to the default tone for no apparent reason, I therefore have to re allocate again, not a huge problem but annoying
Any ideas?

Regards

Joe