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Thread: Half the screen loads, glitch graphics

  1. #1
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    Half the screen loads, glitch graphics

    Hey all,

    I have had my phone since last september and its only now that i am having problems with it. I was using it this morning working fine, till i locked the screen. When i tried to unloack it only the top half of the screen shows an image the other half barely visible and i have this wierd lines trying to scroll down the screen like its trying to load. I have not dropped my phone or knocked it or anything. I have taken very good care of it so i am suprised to be having this issue. I have tried taking the battery and putting it back it and i have also tried doing a hard reset. still no luck. I cant even setup the phone again since i cant use the bottom half of the screen. I tried rotating it hoping it would work but no luck. so the phone is practically useless to me right now.

    Can anyone help?

    Thanks

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  3. #2
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    If the factory reset didn't work (and surprised it didn't) then it may be a hardware failure.
    You could try reinstalling the firmware from Odin.

  4. #3
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    if i install the the odin firmware would that void the warrantee? also samsung shud fix or replace it if its a hardware fault right?

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    If still under warranty then return it to a Samsung Service centre.
    An Odin install would not void your warranty if you use a stock firmware, but a return seems the best option as I suspect a hardware failure.

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    Just got of the phone with samsung, they are sending be a jiffy bag to send the phone in back to them to fix for me. well i hope they do it. if i got the phone on contract would they fix it or do i have to go where i got my contract form

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    Under UK Consumer Law your first stop ought to be the supplier, and ask for a replacement, , but you can go directly to Samsung under the warranty.

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