I am an IT provider for a company that just replaced their Exchange 2003 with Exchange 2010. I did the migration on the weekend and it went without a hitch.
The customer has many devices connected with activesync, Iphones, Ipads, and Android devices (a samsung galaxy s, and sII, as well as a motorola).
After the migration, all the I-Devices and the motorola had no issues, nothing had to be done for these devices, once the new server was online they started receiving mail no problem. The Samsung devices, not so much.
Assuming something went funky, i removed the partnership on the exchange side, then removed the Exchange account on the device, and rebooted. After it started up i joined the device to the exchange again, it joins successfully, but it never populates email. I can compose emails and they will send just fine, but nothing will ever show in the email folder on the phone itself.
The reason for asking this here, another user with a galaxySII has exactly the same issue. I have tried joining my Arc and it had no issues, as well as the motorola device.
Is there something i am missing with these Samsung devices? Any ideas? The users are not very keen on a factory wipe so i would like to avoid it if at all possible.