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Thread: Unable to Connect to Samsung Kies App

  1. #1
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    Unable to Connect to Samsung Kies App

    Hi All,

    I have recently got a new Galaxy S2 on Vodafone and when I try and connect it to the Kies application, I keep getting the error message;

    Reconnect the devise in Samsung Kies (PC Studio) Mode.
    Current connection mode is not supported by Kies.

    I have tried using the debug mode and does not resolve the issue.

    The phone has not been rooted.

    Anyone else having the issue?

    Cheers,

    Dave.

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    Quote Originally Posted by zenlok View Post
    Hi All,
    Anyone else having the issue?

    Dave.
    LOL. Form an orderly queue at the door!!
    Kies is a very flakey piece of software at the best of times.
    What are you trying to do, as there may be an app that does it better.
    If you want to stay with Kies, then make sure the drivers were installed without error.
    Check in your computer under Device Manager.

    PS With Kies. USB debugging has to be off.

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    i have the same problem that when i try to connect to kies with my s2 it doesn't connect, even after restarting PC and installing the drivers, the only way i found it works is if i turn off my s2 and then turn it on, let the phone media scan and then connect the usb.

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    Hi guys and gals out there with problems getting your S2 or S3 connected to Kies. Don't worry its easy. When the pop-up appears telling you that your have to connected in PC Studion mode and current mode not supported, check USB connection & debugging etc. just drag down your android notification bar and it should show your usb connection as a "camera" - you may have somehow set it as a camera unknowingly. Below it says "Touch for other usb options". Do that and it should bring you to a USB Connection page with options to connect as Media Device (MTP) or Camera (PTP). Just tick the MTP option. Thats it. Thats all. I hope it solves your problem.

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    Hi guys and gals out there with problems getting your S2 or S3 connected to Kies. Don't worry its easy. When the pop-up appears telling you that your have to connected in PC Studio mode and current mode not supported, check USB connection & debugging etc. just drag down your android notification bar and it should show your usb connection as a "camera" - you may have somehow set it as a camera unknowingly. Below it says "Touch for other usb options". Do that and it should bring you to a USB Connection page with options to connect as Media Device (MTP) or Camera (PTP). Just tick the MTP option. Thats it. Thats all. I hope it solves your problem.

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    If only, but thanks for the info.

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