Problem removing non existent text message!

[janetsilver]

I made a donation to charity through my mobile and received an automated response by text thanking me for the donation.

I deleted the message, but the little number 1 still shows in the corner of the yellow envelope in the start up screen, and every time I go into the texts for another reason, the little white envelope reappears at the top of my screen telling me the message is still there. I keep deleting the white envelope message but the number 1 is still there on the yellow envelope and it is really irritating as I keep thinking I have a new message! Does anyone know how to remove this already deleted message?? Any help very much appreciated! (And I hope you can understand my question!)

[Swipermusic]

Are you sure its not email? My google mail appears as a white envelope.

[janetsilver]

Thanks Swipermusic - Ive still got a little orange "1" in the yellow text box at the bottom. And whenever I pull down the white envelope at the top it refers to the text rather than an email?

[Swipermusic]

When you scroll through your message folders are there any no. 1's appearing at the side of any of them?

[janetsilver]

No, none at all, and when I scroll down the white envelope at the top it says the message is the charity reply, but when I try to open it, it takes me instantly to the facility to reply to a message rather than the actual message it relates to. I can delete this but only temporarily as the moment I go back into my texts for any reason, the white envelope reappears again at the top of the screen. Meanwhile the orange number 1 stays permanently.

[Tufftoad]

Could it be a message that has been saved to the simcard, maybe by accident?

[janetsilver]

Thanks Tufftoad - Ive deleted all messages saved to the SIM and they are all gone. The orange 1 is still there!!! I searched my messages for the charity name and it does bring up the one message, but again when I open it I am taken straight to the reply option rather than being able to view the message direct. i tried holding my thumb on the message to see if I get an option to delete the thread but nothing happens.

[Swipermusic]

Have you tried deleting it before opening?
From home screen press messages then delete threads and delete it?

[janetsilver]

Ive tried that - the problem is, the message itself is nowhere to be seen in text messages. I can only see part of the first line of the message if I search but then when I hold my finger on it, I get no delete options, if I press it to open it, there is no actual message. I know its a silly thing, but it really is driving me mad it saying there is one message when I know there isnt!!

[Swipermusic]

Sorry am stumped now maybe someone else can help. Good luck.