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It's probably unique to Samsung.

Doing a google search for the address confirms there address is 1000 Hillswood drive.

The S 4 featured on this weeks watchdog, vanishing memory. Link here to watchdog. http://www.bbc.co.uk/iplayer/episode/b01skwwv/Watchdog_Series_31_Episode_3/
It's towards the end at about 43mins.

I have written to them using this address on several occasions and they have always received my letters and phoned me to talk about the issues I have

If anyone is having problems with any Samsung phone and not getting anywhere with the service centre here's the address and phone number for the CEO's office in the UK:

Samsung Electronics LTD...

Sounds like you need to do a wipe data/factory reset. We always recommend doing this after any firmware update to make sure there are no conflicts between the old and new firmwares.

It could be the phone has carrier branded firmware and your carrier hasn't released an update. You may have to update it manually using odin.

Install kies(not kies air) once installed start kies, connect phone to PC using USB cable, kies will install the phones drivers and then should detect the phone and connect to it. Kies will show the...

Have a look here: http://forum.xda-developers.com/showthread.php?t=1657056

There is an app called app2sdcard on the play store, but you can move apps to the sd card right from your devices anyway. Go to menu>settings>manage applications>look at the headings and you should...

Hello Singsnap and welcome to the forum. I'm just across the water in Gosport. Ok it would help to know if you have the S II or S III?

Your welcome Paz.

You need to do a wipe data factory reset after any firmware update. There a two way's of doing it. The first one is: menu>settings>Back up and reset>Factory data reset. The second way is, power phone...

Have a read of this post: http://forum.xda-developers.com/showthread.php?t=1695238

Youtube video Here: http://www.youtube.com/watch?v=VkGnIaYNqts

The latest firmware for the tab 10.1 is ICS and it wont be getting JB or any other firmware updates. You could go for one of the many custom roms that are available for your tab 10.1.

If your not getting the help you require from Samsung's service centre, then you can contact the CEO's office via letter, here's the address.
Samsung Electronics LTD
Samsung House
1000, Hillswood...

Are you sure you have the model correct. I did a google search and all it came up with was the Galaxy S III

Welcome to the best forum around for all things to do the the Galaxy S range of phones. Help and advice is alway. available, just ask.

That makes 2 of us. Care to explain a bit more.

I have a friends Galaxy S that's stuck in a bootloop. So far I have done a wipe data/factory reset and that hasn't helped.
I flashed 2 different firmwares from sammobile and still nothing.
On one...

So it was, to many post ago.

Make sure you read and re-read the cyanogenMod install instructions, and follow them step by step and you should be ok.

Same here. He's prduced a lot of roms for the S I and S II and there always excellent.

Yep, exactly the same.

It could be because kies isn't compatible with Windows 8, yet.

Edit: Just had a look on sammy's website and it states kies is compatible with Win 8.