05-24-2011, 10:11 AM
New phone last week on UK o2.
Since day one phone randomly reboots, sometimes when just lying on the desk in Lock Mode.
Any advice, other then doing a factory restore, which shouldn't be required on a 5 day old phone.
05-25-2011, 05:42 PM
What Apps have you installed if any? I would update the Firmware via the Kies software on your PC (You can download this from Samsung if you don't have it installed already). Hope it doesn't re-boot randomly whilst you're updating!
05-25-2011, 05:52 PM
Thanks Gareth.I have not installed any apps since last factory reset and still doing it.
I have been on kies ( and thats another story) and it says I have the latest firmware.
I expect I will be arguing the toss tomorrow in the o2 store .
05-25-2011, 07:08 PM
Sounds like it could be a faulty handset to me, with the latest firmware and no Apps there is no reason at all for random re-boots. Good luck with the store...
05-31-2011, 06:56 PM
Hand set replaced last week by o2 shop with minimum explanation of problem.
New set seems to be working FINE.